Delivery Information
Delivery Information
At Bathroom Source Direct, we aim to provide clear, reliable and straightforward delivery across all orders.
Delivery Areas
We currently deliver across England and Wales.
If you are located in Scotland, the Highlands, or Northern Ireland, please contact us before placing your order as additional delivery charges or restrictions may apply.
Delivery Timeframes
Most items are delivered within 3 to 5 working days from the point of order.
For certain larger or specialist items, delivery may take slightly longer depending on product type and supplier availability.
You will receive confirmation once your order has been processed and dispatched. Where applicable, tracking details or delivery updates will be provided.
Large and Pallet Deliveries
Some larger items, including baths, furniture and enclosures, are delivered via pallet or specialist courier services.
Please ensure someone is available to accept the delivery.
Access to the property must be suitable for larger vehicles.
A valid contact number must be provided at checkout.
Pallet deliveries are typically kerbside only and drivers are not able to carry items into the property.
Delivery Charges
We offer free delivery on most orders within our standard delivery areas.
In certain cases, such as remote locations or specialist deliveries, additional charges may apply. If this is the case, we will contact you before dispatch to confirm.
Checking Your Order
Please check all items carefully upon delivery.
If any damage is visible, this must be noted at the time of delivery. Any issues should be reported to us as soon as possible after receipt.
Contact and Order Updates
If you have any questions regarding delivery or need assistance with your order, please contact us using the details provided on our Contact page.
We aim to respond to all enquiries promptly and keep customers informed throughout the delivery process.